Privacy Policy
Effective Date: January 1st 2025
Blue Sage Plumbing, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and communications, including text messaging. By using our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Information You Provide Directly
• Name, address, phone number, and email address when you schedule a service, request an estimate, or communicate with us.
• Payment information when making a purchase (processed securely by third-party payment providers).
• Any additional information you voluntarily provide through forms, calls, or messages.
b. Information We Collect Automatically
• Website Usage Data: When you visit our website, we may collect information about your device, browser, IP address, and browsing activity through cookies and similar tracking technologies.
• Call & Text Message Data: If you call or text us, we may collect details of the communication, such as timestamps and message content.
c. Information from Third Parties
• We may receive information from partners, service providers, or publicly available sources to enhance our services.
2. How We Use Your Information
We use the collected information for purposes including, but not limited to:
• Scheduling and providing plumbing services.
• Sending appointment confirmations and service reminders.
• Processing payments and issuing invoices.
• Providing customer support and responding to inquiries.
• Sending promotional emails, offers, or service updates (with opt-out options).
• Sending SMS text messages for appointment reminders, service updates, and promotions (with opt-out options).
• Improving website functionality, marketing efforts, and service quality.
3. Text Messaging & Opt-In Policy
By providing your mobile number, you consent to receive transactional and promotional text messages from Blue Sage Plumbing, including:
• Service appointment confirmations and reminders.
• Important service-related updates.
• Promotional offers, discounts, and special announcements.
Opting Out of Text Messages
• You may opt out of promotional text messages at any time by replying STOP to any text message you receive from us.
• You may continue to receive essential service-related messages, such as appointment reminders.
• Standard message and data rates may apply.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share information with:
• Service Providers & Business Partners: Third-party vendors who assist with payment processing, appointment scheduling, marketing, and website analytics.
• Legal Compliance: If required by law, court order, or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to a new owner.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, and disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights & Choices
You have the right to:
• Access & Update Your Information: Request to review or update your personal details.
• Opt-Out of Marketing Communications: Unsubscribe from emails or reply STOP to SMS messages.
• Delete Your Data: Request deletion of your personal information where legally permissible.
To exercise these rights, contact us at [Insert Email/Phone].
7. Cookies & Tracking Technologies
Our website may use cookies, tracking pixels, and other similar technologies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date. Your continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📍 Blue Sage Plumbing, LLC
📞 785-329-2882